The very nature of the web business is being able to access information from a remote location. Physical offices and filing cabinets are becoming less and less required in today’s world of technology. For some, this a great thing but for others it is a challenge. Thankfully there are some tools out there to help you during this transition.
Being able to access your files on the fly and from anywhere is expected. One of the best known tools out there for this situation is Dropbox. Dropbox is free for a certain amount of space, but you can add more space for free by referring it or installing their software. It is great for sharing files and keeping a cloud backup too. The downside is the size limit unless you pay for the business version.
You now have your files covered, but what about workflow? A great option for maintaining projects and keeping up with tasks and associated files plus time auditing is Feng Office. If you are tech savvy, you can download their community version and set it up on a web server, and you are done. They also offer a hosting option as well. This tool is great for those project managers who want to keep an eye on projects and have reporting on how long the project took, which can identify problem areas within your team.
What about customers? An online Customer Relationship Management is one of the most popular tools out there for keeping up with customers. There are many options available, but SalesForce.com and Sugar CRM are some of the top competitors. You really just have to weigh the features and costs to identify the best fit.